Shipping Information
Our own team delivers furniture to customers within a 100-mile radius.
For more distant customers, we contract with a company that provides “white glove” furniture delivery around the country. Their professionals carefully blanket-wrap each piece before loading it onto a specially designed truck. On delivery, they carry the furniture into your home, assemble it if necessary, and place it in the room of your choice.
This level of care and service does cost a bit more than crated freight service. It ensures your furniture arrives in the same pristine condition it left our finish room. To us, that’s a worthwhile investment. We don’t profit from deliveries, and keep our fees as low as possible (average is about 15% of the furniture's price, capped at $750).
SPECIAL SHIPMENTS:
If you live in a remote area, need quicker delivery, or purchase an exceptionally large or heavy piece that requires more than two men to lift, we will work with you to determine the best shipping option and price. Customers who live within a hundred-mile radius of our southwest Michigan shop may request delivery by our own team. Local fees are based on distance and can be completed within days if the piece is in stock.